| Attitude | ||||||
| Don't let personal biases of what you consider'bad uses of technology' come out in your attitude when working on a problem. | |
|||||
| Don't let 'power politics' get in the way of a professional job of assigning triage. | ||||||
| |
Don't take the ownership of supplies personally - if they've used up the toner, replace it. And if it's a problem, work on an organization-wide plan to address it. | |||||
| Timing | ||||||
|
Don't just ignore unpleasant problems forever. Put them in the queue appropriately. | |||||
| Actions | ||||||
| Don't belittle the client's thoughts, actions, or concerns - it may be a trivial problem, but it's real to them. | Don't flaunt the use of jargon in responses, just to impress people. | |||||
| |
Don't cause damage 'experimenting' because you haven't thought through a plan of action. |
|
Don't try to give the impression that you know everything, when you don't. Letting people know that we all are learning new things is a good thing. | |||
| Record-keeping | ||||||
| Don't forget to record changes to inventory. | ||||||
| Don't forget to keep track of spare parts and supplies | ||||||
| Begging | ||||||
| |
Don't only show up to eat their chocolate! | |||||
| Link to better Tech Support | Back to Misc. Index | Clipart courtesy of Microsoft Office | ||||